Chief Executive, Family Housing Association
Marcia joined Family Housing as its Chief Executive in January 2020. Prior to that she was Deputy Chief Executive at Tai Calon Community Housing, supporting the organisation’s transformation journey, achieving Customer Service Excellence and Best Companies recognition. A qualified accountant for over 25 years, Marcia has held a number of senior roles in local government, including supporting major regeneration projects undertaken by Cardiff Council. She has used her experience of being a Company Secretary and Board Member to support housing associations to improve, following regulatory intervention.
Marcia believes that access to good quality affordable housing is essential to maintain healthy, resilient communities and that this is a key driver of prosperous local economies. She is committed to maximising outcomes for tenants and service users through continuous improvement and working together.